GENERAL CONDITIONS OF USE
These General Conditions regulate the use (including the mere access) of the web pages, members of the viajesrosatours.com website, including the content and services made available on them. Any person accessing the website, viajesrosatours.com (“User”) agrees to submit to the General Conditions in force at any time of the portal viajesrosatours.com.
PERSONAL DATA WE COLLECT AND HOW WE DO IT
COMMITMENTS AND OBLIGATIONS OF USERS
The User is informed, and accepts, that access to this website does not in any way imply the beginning of a commercial relationship with viajesrosatours.com. In this way, the user agrees to use the website, its services and content without violating current legislation, good faith and public order.
The use of the website is prohibited, for illicit or harmful purposes, or that, in any way, may cause damage or impede the normal operation of the website. Regarding the contents of this website, it is prohibited: Its reproduction, distribution or modification, total or partial, unless you have the authorization of its legitimate owners; Any violation of the rights of the provider or the legitimate owners; Its use for commercial or advertising purposes.
In the use of the website, viajesrosatours.com, the User agrees not to carry out any conduct that could damage the image, interests and rights of viajesrosatours.com or third parties or that could damage, disable or overload the portal (indicate domain) or that prevents, in any way, the normal use of the web. However, the User must be aware that the security measures of computer systems on the Internet are not entirely reliable and, therefore, viajesrosatours.com cannot guarantee the absence of viruses or other elements that may cause alterations in computer systems. (software and hardware) of the User or in their electronic documents and files contained therein.
The personal data communicated by the user to viajesrosatours.com can be stored in automated or non-automated databases, whose ownership corresponds exclusively to viajesrosatours.com, assuming all technical, organizational and security measures that guarantee confidentiality, integrity and quality of the information contained therein in accordance with the provisions of current data protection regulations.
Communication between users and viajesrosatours.com uses a secure channel, and the data transmitted is encrypted thanks to https protocols, therefore, we guarantee the best security conditions so that the confidentiality of users is guaranteed.
viajesrosatours.com informs that there are complaint forms available to users and customers. The User may make claims by requesting their claim form or by sending an email to firstname.lastname@example.org indicating their name and surnames, the service and / or product purchased and stating the reasons for their claim.
The user / buyer may notify us of the claim, either by email to: email@example.com, if they wish, attaching the following claim form: The service / product: Acquired on the day: User name: User address: User signature (only if presented on paper): Date: Reason for the claim:
CONFLICT RESOLUTION PLATFORM
In case it may be of your interest, to submit your claims you can also use the dispute resolution platform provided by the European Commission and which is available at the following link: http://ec.europa.eu/consumers/odr/
INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS
By virtue of the provisions of articles 8 and 32.1, second paragraph, of the Intellectual Property Law, the reproduction, distribution and public communication, including its method of making available, of all or part of the contents of this website, for commercial purposes, in any medium and by any technical means, without the authorization of viajesrosatours.com. The user agrees to respect the Intellectual and Industrial Property rights owned by viajesrosatours.com.
The user knows and accepts that the entire website, containing without exhaustive text, software, content (including structure, selection, arrangement and presentation thereof) podcast, photographs, audiovisual material and graphics, is protected by trademarks, rights copyright and other legitimate rights, in accordance with international treaties to which Spain is a party and other property rights and laws of Spain. In the event that a user or a third party considers that a violation of their legitimate intellectual property rights has occurred due to the introduction of certain content on the web, they must notify said circumstance to viajesrosatours.com indicating:
- Personal data of the interested party holder of the rights allegedly infringed, or indicate the representation with which he acts in case the claim is presented by a third party other than the interested party.
- Indicate the contents protected by intellectual property rights and their location on the web, the accreditation of the indicated intellectual property rights and express declaration in which the interested party is responsible for the veracity of the information provided in the notification
The pages of the web viajesrosatours.com, could provide links to other websites and content owned by third parties. The sole purpose of the links is to provide the User with the possibility of accessing said links. viajesrosatours.com is not responsible in any case for the results that may be derived to the User for access to said links.
Also, the user will find within this site, pages, promotions, affiliate programs that access the browsing habits of users to establish profiles. This information is always anonymous and the user is not identified.
The User who intends to establish any technical link device from its website to the viajesrosatours.com portal must obtain the prior written consent of viajesrosatours.com The establishment of the link does not imply in any case the existence of relations between viajesrosatours.com and the owner of the site in which the link is established, nor the acceptance or approval by viajesrosatours.com of its contents or services
On our website and comments are allowed to enrich the content and make inquiries. Comments that are not related to the theme of this website, which include defamation, grievances, insults, personal attacks or general disrespect towards the author or other members, will not be accepted. Comments that contain information that is obviously misleading or false, as well as comments that contain personal information, such as private homes or telephones, and that violate our data protection policy, will also be deleted.
Likewise, those comments created only for promotional purposes of a website, person or group and everything that can be considered spam in general will be rejected.
Anonymous comments are not allowed, as well as those made by the same person with different nicknames. Neither will those comments that attempt to force a debate or take a stance by another user be considered.
EXCLUSION OF GUARANTEES AND RESPONSIBILITY
The Provider does not grant any guarantee nor is it responsible, in any case, for damages of any nature that may be caused by:
- The lack of availability, maintenance and effective operation of the website, or its services and content;
- The existence of viruses, malicious or harmful programs in the content;
- The illicit, negligent, fraudulent use or contrary to this Legal Notice;
- The lack of legality, quality, reliability, utility and availability of the services provided by third parties and made available to users on the website.
- The provider is not responsible under any circumstances for damages that may arise from the illegal or improper use of this website.
APPLICABLE LAW AND JURISDICTION
In general, the relations between viajesrosatours.com with the Users of its telematic services, present on this website, are subject to Spanish legislation and jurisdiction and to the courts.
In the event that any User has any questions about these Legal Conditions or any comments about the portal viajesrosatours.com, please contact firstname.lastname@example.org
On behalf of the team that forms Viajes Rosa Tours we thank you for the time spent reading this Legal Notice